Age Verification Policy

AGE VERIFICATION POLICY

proxietab.com is committed to ensuring that our products are only sold to individuals who are 21 years of age or older, in full compliance with all applicable laws and regulations.

CUSTOMER RESPONSIBILITY

By placing an order on proxietab.com, you agree to undergo age verification. We utilize a third-party verification system to confirm your age during the checkout process.

If your age cannot be verified automatically, you will receive an email requesting additional documentation. Please check both your inbox and spam folder for these instructions.

VERIFICATION PROCESS – WHEN PHOTO ID IS REQUIRED

If the automated system is unable to verify your age, you will be asked to submit:

  • A clear photo of yourself holding a valid government-issued photo ID

  • Your name, date of birth, and ID expiration date must be clearly visible

  • You may cover your address or ID number for privacy

You can upload your photo through the age verification popup or send it directly to support@proxietab.com.

DENIED VERIFICATION

Your verification request may be denied for the following reasons:

  • You are under 21 years of age

  • The name on the order does not match the ID provided

  • The payment method does not belong to the person placing the order

  • The information submitted appears to be falsified or incomplete

If you believe your verification was denied in error, please contact customer support for further assistance.

HOW WE VERIFY AGE

We use a third-party verification platform to confirm that customers are 21 or older. The system is integrated into our checkout and runs automatically. In most cases, only your name, date of birth, and shipping address are required.

If verification cannot be completed with basic information, you will be asked to upload a valid photo ID, such as:

  • Driver’s license

  • State ID

  • Passport

  • Military ID

The ID must show your name, date of birth, and expiration date, and must match your order information.

VERIFICATION TIME

Over 90% of customers are verified automatically in under 30 seconds. If ID upload is required, the process typically takes 10 to 30 seconds after submission.

You do not need to verify your age on every order. Once verified, future purchases using the same name, birthdate, and address typically do not require re-verification. However, changes to your shipping address or payment method may trigger another verification request.

INFORMATION SECURITY

All personal information submitted for age verification is encrypted and handled securely. Photo IDs are not stored and are deleted after verification is completed. Your name, birthdate, and address may be securely stored to simplify future orders.

We do not sell or share personal data used for verification with third parties for marketing purposes.

FAILURE TO VERIFY

If you fail the age verification process:

  • Your order will be canceled and fully refunded

  • Your customer account will be closed

  • You will not be allowed to place future orders

If you believe your order was canceled in error, please reach out to support@proxietab.com.

By shopping on proxietab.com, you agree to comply with our age verification policies. Orders placed without successful verification will be canceled and refunded.